Customer Service Representative Community, Social Services & Nonprofit - Metairie, LA at Geebo

Customer Service Representative

4.
1 Metairie, LA Metairie, LA Full-time Full-time $19 - $20 an hour $19 - $20 an hour 2 days ago 2 days ago 2 days ago Want to join the fastest growing company in New Orleans? At ORACLE Lighting we Illuminate Enthusiast's Passion through Innovative Lighting Solutions.
We are a values driven organization with competitive benefits and a team of rock stars! ORACLE Lighting was named the 2022 #1 Fastest Growing Company in the New Orleans Metro Area, the 2021 SEMA Manufacturer of the Year, and was the recipient of the 2021 Louisiana Lantern Award which recognizes excellence in manufacturing.
Your mission as an ORACLE Lighting Customer Relations Representative will be to provide excellent customer service that will result in lifelong customers.
You will learn about our innovative products and use that knowledge to effectively support customers via phone, email, and live chats.
If you have a passion for helping others, enjoy providing excellent customer service, then this position is for you! What you'll do:
Provide timely, attentive and efficient support to our customers.
Create a seamless and satisfying experience for each customer.
Build rapport with existing customers to increase retention.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customers through open and interactive communication.
Provide information to customers by using the provided methods/tools.
Provide appropriate solutions to ensure customer resolution.
You'll thrive in this position if you are:
Passionate about helping others.
An active listener.
A fast learner.
Positive and friendly.
Able to remain calm under pressure.
Adaptable, flexible and a team player.
Go the extra mile to exceed expectations.
Detailed oriented with excellent written & verbal communication Compensation and
Benefits:
Base salary:
$19-$20/hr.
(commensurate with experience).
Comprehensive benefits package, including medical, dental, and vision coverage.
401(k) matching program.
Paid time off and holidays.
If you are looking for a workplace that offers the opportunity to excel as the business grows, we invite you to apply!.
Estimated Salary: $20 to $28 per hour based on qualifications.

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